Our students are provided with help and support in improving their academic skills. This support includes:
● One-on-one support with an academic staff member
● Academic skills workshops on giving presentations, referencing, academic writing, and time management
● The PAL (Peer Assisted Learning) program that provides academic coaching and support by fellow students who have successfully passed the units. To learn more and register in the PAL program, please visit Level 4 reception or email: firstname.lastname@example.org
Career assist support is available through the Student Experience Department, and is designed to help our new and continuing students in preparing and assisting them for the Australian job market.
How do I meet with someone regarding career assistance?
You can contact the Student Experience Department at email@example.com
The Student Wellbeing Team can help you with information about living in Australia, accommodation options and schooling options if you have a family. They also provide advice on how to access legal services, consumer rights, emergency and health services.
Sometimes as a student you also need a little advice or help solving problems. It may be problems with family, housing, employment, attendance issues, not feeling well or a number of other issues.
A member of the Student Wellbeing Team is there when you need someone to talk to.
Talk to Level 4 reception who can guide you to the appropriate support.
CIC offers student advocacy and support through the Student Wellbeing Team and CIC’s academic student representatives.
Our student advocacy services are available to all enrolled students and provide confidential advice, support and representation to assist students in their course of study at CIC. This includes the following areas:
● Academic counselling
● Special consideration and academic disputes
● Academic and non-academic misconduct
● Complaints and grievance processes
● Preparing for academic progress meetings and appeals.
PAL sessions create a safe and supportive place to learn and can help you prepare for assignments and exams. The sessions will be run by a PAL facilitator, a student who previously achieved excellent results in their course and who has been trained to support you in your learning.
Free English support is available to all students at CIC, students can be referred to this support through course progress intervention meetings or students are welcome to book their own private sessions.
English Language support is available between 9.30am – 12.30pm Monday, Tuesday and Wednesday, even during College break periods. Bookings can be made via firstname.lastname@example.org or level 4 reception.
Below are useful external numbers which can offer you a variety of support.
Police, Fire, Ambulance or an Emergency situation
Study Melbourne Student Centre 24/7 duty caseworker
Crisis Accommodation St Kilda Crisis Centre
Lifeline (for counselling and support around mental health and suicide)
Victorian Suicide Helpline
National Sexual Assault Helpline
National Sexual Assault, Family & Domestic
Safe Steps (crisis advice and accommodation for women)
Sexual Assault Crisis Line (Counselling & Support Line)
Beyond Blue (Support. Advice. Action)
QLife (for LGBTIQ+)
William Angliss Medical Centre (Bulk Billing)
Nurse on Call
St Vincent’s Hospital Melbourne Emergency Department
41 Victoria Parade, Fitzroy