Complaints and Appeals

CIC Higher Education is committed to maintaining an effective, timely, fair and equitable complaints and appeals system about matters or issues relating to students’ experiences at the College.

Information on addressing your issue or appealing a decision that the College has made is outlined in the policies and procedures below, together with the applicable forms:

Student Complaints and Appeals Policy

Student Complaints and Appeals Procedures

Complaints Form

Appeals Form

For further information please see Reception staff on Level 4.