COVID-19 Response Plan
Last Update: 2 April 2020
Although the situation with COVID-19 continues to change at a rapid pace, CIC are implementing the following procedures for our students, staff and faculty effective immediately.
ONSHORE: Current and New Students
Timetabling & Fees
In response to the recent announcement made by the PM, any student who has not yet timetabled into March Term 1 will need to do so via phone or e-mail. Please email or call the academic services team who will support you to timetable over the phone.
1300 242 433
CIC is transitioning all students to an online learning environment, this means there will be no face to classes running. If you require assistance with your online learning environment please notify your lecturer via Moodle or e-mail email@example.com where we will provide you with further guidance.
From the start of week 2 (March 30) classes will be moved to online only. Your online learning environment will be supported by a range of resources that will vary between units but may consist of learning summaries, video recordings and extra documents to aid in your learning. All lecturing staff will be available online at scheduled class times to guide and support you through your studies. The online learning environment will be available through Moodle using Zoom.
Important note: The campus will be open and operated by minimal staff Monday and Wednesday of each week until further notice, should you wish to come to make use of resources and access staff directly.
Assessment tasks will vary for each Unit but some of these may be moved online. Some assessment tasks may also be delayed or deferred to a later date pending the situation with COVID-19. Please communicate with your Lecturer for Unit specific information. The best way to do this is through Moodle or Zoom.
All staff at CIC are continuing to work and will continue to provide you with the support you need. Please remain connected with us so we can assist you as you continue your studies. We will provide online academic and English support and our student support staff are always here to help. Please do not hesitate contacting us if you have any concerns on 03 9069 2111.
OFFSHORE: Current and New Students
Please note that the Australian Government has closed entry into Australia for foreign visitors. This excludes permanent resident, Australian citizens and their immediate family members.
Can I defer my studies?
If you have received a Letter of Offer or Confirmation of Enrolment (CoE) and you are unable to enter Australia, you are able to defer your studies to one of the below Term start dates
- June 1
- August 17
- October 26
Please contact our Admission Department via firstname.lastname@example.org for information and support.
How do I withdraw from my studies?
If you wish to withdraw from your studies please either contact your agent or e-mail email@example.com
Please also refer to our:
Deferring, Suspending or Cancelling International Student’s Enrolment Policy
Fees, Charges and Refunds Policy